Privacy Policy — House Cleaning Academy
House Cleaning Academy

Last updated: September 15, 2026

Privacy Policy

This Privacy Policy explains how The Creators Factory LLC ("we," "us," or "our"), operating House Cleaning Academy at housecleaningacademy.com, collects, uses, and protects information you provide to us. By using this site or submitting your information to us, you agree to the practices described here.

Information We Collect

We collect information you give us directly when you interact with the chat widget on our website, fill out a form, request information, or otherwise contact us. This may include:

  • Name
  • Email address
  • Mobile phone number
  • Business name and business details you choose to share
  • Any other information you enter into a form on this site

We also automatically collect limited technical information when you visit the site, such as IP address, browser type, device type, pages viewed, and referring URL. This is collected through cookies and similar technologies to help us operate and improve the site.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide the information or services you requested
  • Contact you by phone or email about your inquiry and our programs and services
  • Send you promotional and marketing text messages, if you have separately opted in to receive them (see the section below)
  • Improve our website, marketing, and customer service
  • Comply with legal obligations

SMS / Text Messaging and Mobile Information

The Creators Factory LLC sends promotional and marketing messages to users who explicitly consent via a separate, optional marketing checkbox within the chat widget on housecleaningacademy.com. Messages may include special offers, discounts, event promotions, and service announcements. Marketing messages are only sent after express written consent is provided and are not combined with transactional consent.

Consent to receive text messages is not a condition of any purchase. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message. Reply HELP for assistance, or contact us using the details below.

LeadConnector is the ISV for The Creators Factory LLC. LeadConnector owns and maintains the chat widget and opt-in flow on our website. When you visit housecleaningacademy.com and engage with the chat widget, you are asked to provide your contact details and may check the separate, optional marketing consent checkbox. Once you opt in, you will receive a confirmation message reading: “You've opted in to receive marketing messages from The Creators Factory LLC. You may get promotions, offers, and updates. Msg frequency varies. Msg & data rates may apply. Consent is not a condition of purchase. Reply STOP to unsubscribe, HELP for help.”

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors who provide support services, such as customer service or message delivery, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How We Share Information

We do not sell your personal information. We share information only in these limited circumstances:

  • Service providers. Vendors who help us operate our business — including LeadConnector, which provides our CRM, chat widget, opt-in flow, and message delivery, as well as our email and website providers — may process your information on our behalf. They are only permitted to use it to provide services to us.
  • Legal requirements. We may disclose information if required by law, subpoena, or other legal process, or to protect our rights, safety, or property.
  • Business transfers. If our business is sold or merged, information may be transferred as part of that transaction.

As stated above, mobile opt-in data and SMS consent are never shared with third parties or affiliates for marketing or promotional purposes.

Your Choices

  • Text messages: Reply STOP to any message to stop receiving texts.
  • Email: Click the unsubscribe link in any marketing email.
  • Access or deletion: Contact us at the address below to request access to, correction of, or deletion of the personal information we hold about you.
  • Cookies: Most browsers let you block or delete cookies through their settings.

Data Security

We use reasonable administrative and technical safeguards to protect the information we collect. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children's Privacy

This site is intended for adults operating or starting a business. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, contact us and we will delete it.

Third-Party Links

Our site may link to or embed content from third-party services, such as video hosting or scheduling tools. Those services have their own privacy policies, and we are not responsible for their practices.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent version. Continued use of the site after changes means you accept the updated policy.

Contact Us

Questions about this Privacy Policy or your information:

The Creators Factory LLC
130 N Preston Rd, Unit 119, Prosper, TX 75078
Email: [email protected]
Phone: (469) 809-4453